We're committed to protecting your privacy and being transparent about how we handle your data.
Last Updated: December 2024
We use industry-standard encryption and never sell your personal data.
At DotApp, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our learning platform. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
When you create an account, we collect your name, email address, and password. If you subscribe to a paid plan, we collect billing information through our secure payment processor.
We collect information about your learning progress, including courses completed, quiz scores, time spent on lessons, achievements earned, and preferences you set within the platform.
When you contact us for support or provide feedback, we collect the information you share in those communications.
We automatically collect certain information when you use our Service, including your IP address, device type, browser type, operating system, and usage patterns through cookies and similar technologies.
We use your information to operate, maintain, and improve DotApp, including personalizing your learning experience and tracking your progress.
We may send you service-related emails, such as account verification, purchase confirmations, and important updates. You can opt out of marketing communications at any time.
We analyze usage patterns to understand how users interact with our platform and to improve our courses, features, and overall user experience.
We use your information to detect, prevent, and address fraud, abuse, security risks, and technical issues.
We share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, hosting, and analytics. These providers are contractually obligated to protect your information.
We may disclose your information if required by law, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
If DotApp is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We may share your information with third parties when you give us explicit consent to do so.
We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, secure servers, and regular security audits.
Access to personal information is limited to employees, contractors, and agents who need to know that information to process it on our behalf.
You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately if you suspect unauthorized access to your account.
You can access and update your personal information at any time through your account settings. If you need assistance, please contact us.
You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
You can request deletion of your account and personal data. Please note that some information may be retained as required by law or for legitimate business purposes.
You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or updating your preferences in your account settings.
We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences.
We use essential cookies for site functionality, analytics cookies to understand usage, and preference cookies to remember your settings.
Most browsers allow you to control cookies through their settings. However, disabling cookies may affect the functionality of certain features.
We retain your personal information for as long as your account is active or as needed to provide you services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
For significant changes, we will provide additional notice, such as sending an email to the address associated with your account.
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to reach out.